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FREQUENTLY ASKED QUESTIONS:

Find quick answers to our most frequently asked questions & learn more about Love, Céline.

1. How do I determine my size?

Find your best fit by reviewing the Product Description & Information on each product page, including detailed model measurements for easy comparison. You can also reference our standard size guide linked here.

2. Can I return my item?

Yes, we accept returns within 7 days of purchase or delivery. Items must be unworn, unwashed, and returned in their original packaging with all tags attached. Refunds are issued as store credit only. If you have any additional questions, please contact us at contact@shoploveceline.com.

3. Do you offer exchanges?

We do offer exchanges within the same 7-day window as our returns policy, based on availability. Please note that our inventory moves quickly, so the size or style you originally ordered may no longer be in stock. If your requested item is unavailable, store credit will be issued instead.

4. How do I access my Store Credit?

All refunds are issued as store credit directly to your account with us. To access your store credit, simply log in using the email address associated with your order by clicking the account icon at the top right of our website.

5. What are order processing & shipping times?

We offer several shipping options Economy Shipping, USPS Priority Mail, and UPS Ground. Please allow up to one week for order processing, as orders placed on weekends will begin processing on Monday. Enjoy free U.S. shipping on orders over $200. For full shipping details and policies, please visit our shipping information page linked here.

6. How should I care for my Love, Céline items?

Each piece comes with a care label that provides specific washing and maintenance instructions. To keep your garments looking their best, we recommend:

Hand washing or using a gentle cycle with cold water.
Avoiding bleach and harsh detergents.
Air drying your items instead of using a tumble dryer.
Steaming or ironing on low heat if needed.

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