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RETURN POLICY

    RETURNS & EXCHANGES

    We hope you truly love your Love, Céline pieces. If something isn’t quite right, we accept returns and exchanges within 7 days of delivery.

    All items must be unworn, unwashed, and returned in their original condition with tags attached.

    FINALE SALE & NON-REFUNDABLE ITEMS 

    For hygiene and quality reasons, certain items are considered Final Sale and are not eligible for return or exchange.

    This includes:

    • Sale or discounted items
    • Items purchased using store credit
    • Accessories
    • Swimwear
    • Home & stationery items
    • Gift cards
    • Shipping fees

    Please note that all Final Sale items are non-refundable and cannot be returned under any circumstances.

    DAMAGED ITEMS

    We sincerely apologize if you receive a damaged item. Any issues must be reported within 3 days of delivery.

    Please contact us at contact@shoploveceline.com with your order number and clear photos of the item. Our team will review your request promptly and assist you in finding the best possible solution.

    STORE CREDIT

    All approved returns are issued as store credit only, applied directly to your Love, Céline account once your return has been received and approved.

    EXCHANGES

    Exchanges are offered within the same 7-day window, subject to availability. Due to limited inventory and frequent turnover, requested sizes or styles may no longer be available at the time of processing.

    In these instances, store credit will be issued so you may select an alternative piece.

    START A RETURN

    To initiate a return or exchange, please visit our Return Center linked here.

    For additional assistance, contact us at contact@shoploveceline.com.

    NOTES

    We kindly ask that all orders are reviewed carefully prior to checkout, as we are unable to make changes once an order has been placed.

    CUSTOMER SUPPORT

    For any remaining questions or concerns regarding returns or refunds, please contact us at contact@shoploveceline.com.

    As a small business, our Customer Service Team is available Monday through Friday, 9 AM to 5 PM ET. While we always aim to respond as promptly as possible, response times may vary over weekends and peak periods.

    We truly appreciate your patience and understanding.